Privacy Policy

 

Last updated: 29 August 2025

Pazarly (“we”, “our”, or “us”) values your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, our online store, and our messaging channels, including WhatsApp Business.

1. Information We Collect

We may collect the following categories of information:

  • Account & Contact Information: name, email address, phone number, shipping/billing address.

  • Order & Payment Information: order history, payment details (processed securely by our payment providers).

  • Messaging Information: when you contact us on WhatsApp or through our website, we collect your phone number, message content, and related metadata.

  • Technical Information: IP address, device/browser data, and cookies for analytics and site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, fulfill, and deliver your orders.

  • Communicate with you about products, offers, and support.

  • Respond to your messages on WhatsApp, email, or other channels.

  • Improve our services, website, and customer experience.

  • Comply with legal obligations.

3. WhatsApp Business Communications

When you choose to communicate with us via WhatsApp Business:

  • We use the WhatsApp Business Platform (Cloud API) provided by Meta Platforms, Inc.

  • Messages you send to us (and our replies) may be processed by Meta to deliver the conversation.

  • We will only contact you on WhatsApp after you have opted in (e.g., by messaging us first, or by agreeing to receive updates).

  • You may opt out anytime by replying STOP or contacting us directly.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Service providers: shipping companies, payment processors, IT/cloud hosting partners.

  • Meta (WhatsApp): for delivering WhatsApp messages, in line with their own Privacy Policy.

  • Authorities: if required by law or legal process.

5. Data Retention

  • Order and transaction data is retained as long as necessary for accounting and compliance.

  • Messaging history may be retained for customer service and audit purposes.

  • You can request deletion of your data at any time (see Section 7).

6. Security

We use industry-standard security measures to protect your personal data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location , you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to certain processing activities.

  • Request data portability.

  • Withdraw consent at any time (including stopping WhatsApp messages).

To exercise these rights, please contact us at info@pazarly.com.

8. Cookies & Tracking

Our site uses cookies and analytics tools to improve your shopping experience. You can manage cookies in your browser settings.

9. International Transfers

As we operate across different regions, your data may be transferred and processed outside your home country. We ensure such transfers comply with applicable data protection laws.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@pazarly.com
🌐 Website: https://pazarly.com